FAQs

Need help? We’re always here for you.

If you can't find the answer to your questions, please feel free to click here to contact us.

When Will I Get My Order?

We're a small family owned business and we build your cup upon ordering. All cups are made in-house by us. We do not outsource our production. Please allow for 3-5 business days for processing your order and to build your cup, plus up to 5-7 business days for shipping, depending on the shipping time you choose at checkout. Thank you very much! Please refer to our shipping policy page for additional details.

Use and Care

Hand rinse only, please. Do not submerge or put in dishwasher.

Do not microwave. Tumbler interior and trim are made of stainless steel.

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